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CUSTOMER SERVICE CONTACT INFORMATION

If you would like to make a stop payment request, change of address, update your email, and/or telephone information, obtain a loan quote or request additional information about any of our services, you may contact us at 423-745-1111, toll free at 800-526-3572, or by sending an email to customerservice@athensfederal.com.

 

Make the Switch

Ready to make the switch to Athens Federal? Click here to download our easy-to-use Switch Kit.

 

Recently Moved or Changed your Address?

Please print and complete this Change of Address Form and drop it off at one of our local branches, or mail it to:
Attn: Change of Address
Athens Federal Community Bank
PO Box 869
Athens, TN 37371-0869
 
Please also contact your customer service representative to update your mobile phone number and email address.
 

Visit Us at One of Our Seven Convenient Locations

Click Here for a List of Loan Officers and their NMLS Numbers


SEND US A SECURE EMAIL

Sending us confidential or sensitive information? Please use the Athens Federal Secure Email service to ensure your information arrives safely to the person or department intended. It is the best way to communicate with us and the ONLY way to be sure your confidential information (account numbers, tax ID numbers and financial statements) is delivered safely. Standard e-mail cannot guarantee confidentiality and should never be used to exchange sensitive or private information.

Secure E-Mail Tutorial
Secure E-mail Log In
Don't have a Secure Log In? Create an Account

Athens Federal will never request personal information from customers via e-mail.


ATHENS FEDERAL COMMUNITY BANK MANAGEMENT

Athens Federal Community Bank's management is committed to providing safe and sound leadership. Our goal is to always provide excellent customer service. We welcome your comments and questions.

You may contact the following officers of Athens Federal Community Bank and Athens Federal Investment and Retirement Services Division via email:

Jeff Cunningham, President and Chief Executive Officer
Mike Hutsell, Vice President / Chief Operating Officer
Jay Leggett, Jr., City President / Cleveland
Chris Adams, Vice President/ Deposit Operations
Ross Millsaps, Vice President / Chief Credit Officer
Shane Sewell, Vice President / Chief Lending Officer
Fred Burke, Registered Representative INVEST Financial Corporation / Athens Federal Community Bank Investment and Retirement Division
Grace Johnson, Vice President / Controller
Kenny Charles, Vice President / Information Technology
Nicole Gibbs, Vice President / Marketing and Communications

Confidential information, such as account numbers, social security numbers, and specific account information, should not be transmitted via standard email. Instead, please call us directly at 423-745-1111 or 800-526-3572.